Hey there 👋
Before submitting question, please check out our frequently asked questions section. If you can’t find what you’re looking for, feel free to send us a message.
What to do if your ring size is wrong?
If the size of the ring you ordered is not correct, you can send the ring back and when we receive it we will adjust the size and send it back, free of charge. Alternatively, it is very easy for a local jeweler to adjust the ring. By sending back the ring you must pay for the shipping on your end and we will cover the shiping fees on our end.
What if the item is not received on time?
If your shipment is delayed please contact us. Sometimes due to holidays or other circumstances a package may be delayed or even lost. If the package is indeed lost we will send a replacement right away.